Refund policy

 

JPN Glove Market – Returns & Refunds Policy

At JPN Glove Market, we strive to provide products of the highest quality. However, we do not offer returns, exchanges, or refunds except in situations where we are legally required to do so under the Australian Consumer Law (ACL). This means:

1. Faulty or Defective Products

   • If a product you receive is faulty, defective, or not as described, please contact us at info@jpnglovemarket.com with your order number, a detailed description of the issue, and (if possible) photographs of the product.
   • In accordance with the ACL, if the issue is deemed major, you may be entitled to a refund or replacement.

2. No Returns for Change of Mind

   • We do not provide refunds or exchanges for change of mind, choosing the wrong product, or finding a cheaper product elsewhere.

3. Proof of Purchase

   • To exercise any rights under the ACL, you will need to provide a valid proof of purchase (such as an order number, invoice, or receipt).

4. Your Rights Under Australian Consumer Law

   • Nothing in this policy is intended to exclude or limit any rights or remedies you may have under the ACL. If you have further questions about your rights, please visit the Australian Competition & Consumer Commission (ACCC) website (if accessible).

For any questions or concerns regarding our Returns & Refunds Policy, please contact us at:

• Email: info@jpnglovemarket.com

We appreciate your understanding and look forward to serving you.